We Value Your Feedback


  • We listen with respect and without judgement.

  • We respond in a timely and transparent way.

  • We work with you to resolve any concerns.

  • We improve our services based on your feedback.

Your feedback helps us grow, improve and provide the best care possible.

How to Provide Feedback

Choose the option that feels most comfortable:

Feedback Form

Feedback Form


What Happens Next

We review all feedback within 2 business days. If you request a follow up, we will contact you. If your feedback is a complaint, we will work with you to understand the issue and find a resolution.

If you need independent support, you can contact the NDIS Quality and Safeguards Commission at any time on 1800 035 544.