Feedback & Complaints

Your feedback helps us continue providing safe, respectful, and high-quality nursing care. We welcome compliments, suggestions, and complaints, and appreciate you taking the time to share your experience with us.

How to Provide Feedback

Choose the option that feels most comfortable:

Online Form

Use the form below to leave your feedback.

Email

Click to email us directly.

Message

Message us through our Contact Us page.

Speak

Speak directly with your nurse on
0479 041 048.

Ask

Ask a support coordinator or family member to assist you.

Feedback Form

Feedback Form


What Happens Next

We review all feedback within 2 business days. If you request a follow up, we will contact you. If your feedback is a complaint, we will work with you to understand the issue and find a resolution.

If you need independent support, you can contact the NDIS Quality and Safeguards Commission at any time on 1800 035 544.